Four friends were sharing pictures, enjoying drinks, smiling, laughing and taking turns speaking while demonstrating interest through eye contact, and nodding. I assumed they were friends from the open body positions and relaxed give and take of the conversation until a phone message interrupted them. The woman’s face became tense and serious upon receiving the message. The next scene shows the woman face to face with a man seemingly agitated moving quickly about the room, pointing his finger, looking around for something, while the woman remained calm and without emotion and followed the man out the door coat in hand. The type of relationship between the man and the woman was unclear except that they seemed to have a common goal. When watching the program with sound my interpretation of the relationship between the four people at the beginning was confirmed. They shared intimate experiences that indicated they were long-time very close friends. I was surprised to learn the connection between the woman and the man was a business/mentor relationship. And the finger pointing and urgent facial expressions were an emphasis of relevant information being shared to solve a problem.
Based on the initial scene between the friends, I concluded the second scene between them had the same tenor. I misinterpreted the second meeting between the four friends. The woman’s expression changed from smiles and relaxed to uncomfortable, and then she left. The woman had received a rebuke from her friends and left feeling a loss of status with them. O’Hair and Wiemann (2012) explain “to send and receive messages that are effective and appropriate, you must be able to process information in a way that makes sense to you but also has a high likelihood of being accurately perceived by others. Schemas can help you do all those things” (p. 38). Schemas can assist with perceiving communication cues, or hinder effective communication by creating selective perception. The body language of the characters in the program are much better understood when I can listening closely to the words and develop a concept of the personalities and dynamics.
Reference
O’Hair, D. & Wiemann, M. (2012). Real communication: An introduction (2nd ed.). Boston, MA: Belfair/St. Martin
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